Backlash against insurer gains momentum on Twitter
Cape Town - As life insurer Momentum undertook to refund the premiums for a Shallcross widow whose R2.4 million claim they rejected, social media users had harsh words for the company.
Momentum came under fire when they reportedly declined an application for a R2.4 million life insurance payout for Durban resident, Nathan Ganas, who was killed trying to protect his wife, Denise, during a hijacking in the driveway of their home last March.
His claim was declined on the grounds he had not disclosed that he was diagnosed with raised blood sugar levels which may have occurred before he completed his application for the policy in 2014.
This is so wrong Momentum CEO says there was “no contract.” between them and the policy holder because of this “non disclosure”. When did they know this? Why did they keep taking his money, without a valid contract? Isn’t that fraud 🤔🤔👀 #Momentum— man's not sportsman (@chaabel) November 19, 2018
#Momentum and the entire insurance industry care little about their greatest assets, the people who give them the money their execs all their bonuses.— Khanki o'Mude (@manez134) November 19, 2018
I maintain: People before Profits. Ruthlessness is not going to build our country. Businesses and brands must be accountable not only for their contractual obligations but ethical attention too #Momentum— Kelebogile Makhafola (@Kelebogi) November 19, 2018