Wellington - The head of a multinational company that manages a student hall in Christchurch where a young man reportedly lay dead for almost two months before being discovered says he is haunted by the question "How did we miss him?"
Campus Living group managing director John Schroder told media on Thursday that the company owed it to the yet unnamed student and his family "to make sure we find out exactly what happened."
"If something needs to change in the way we operate our services we will do it," he said, according to the Stuff news website.
University of Canterbury Vice Chancellor Cheryl de la Rey said the university had apologised to the student's family and vowed that no question would be left unanswered.
On Wednesday, the university announced an independent investigation into how the situation could have happened and what actions needed to be taken.