Walmart to stop keeping 'multicutural' beauty products in locked display cases

Walmart Inc will stop keeping personal care products designed for people of colour in locked display cases, the retailer said, after the practice drew flak online. File picture: David Zalubowski/AP

Walmart Inc will stop keeping personal care products designed for people of colour in locked display cases, the retailer said, after the practice drew flak online. File picture: David Zalubowski/AP

Published Jun 11, 2020

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USA - Walmart Inc will stop keeping

personal care products designed for people of colour in locked

display cases, the retailer said, after the practice drew flak

online with many saying it suggested customers for these

products cannot be trusted.

"We have made the decision to discontinue placing

multicultural hair care and beauty products in locked cases,"

the company said in an email statement on Wednesday.

Walmart said the practice was in place in about a dozen of

its 4 700 stores in the United States and the cases were in

place to deter shoplifters from products such as electronics,

automotive, cosmetics and other personal care products.

The criticism of the retailer comes at a time when the

United States has been rocked by protests against racial

discrimination, following the killing of an unarmed black man,

George Floyd, on May 25.

The change in Walmart's policy was prompted by a June 8 CBS

News report that a Walmart customer

had complained of the practice being discriminatory against

people of colour, while visiting a store in the city of Denver.

"The multi-cultural hair care is all locked behind the

glass. That's so ridiculous," Lauren Epps, a black woman was

quoted as saying in the report.

Many companies have issued statements in support of the

black community, in addition to setting up funds to fight

systematic racism.

Walmart Chief Executive Doug McMillon has said the company, along with Walmart Foundation, will commit $100

million to create a new centre on racial equity. 

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