Discovery Health has launched an app, DrConnect, that facilitates communication and the transfer of information between scheme members and their doctors and medical-scheme case managers.

This week, Dr Jonathan Broomberg, the chief executive of Discovery Health, announced the launch of DrConnect, the product of a partnership between Discovery and HealthTap, based in Palo Alto, California. 

“Doctors are extremely busy professionals, and facilitating real-time, easy communication with their patients will make doctors’ and patients’ lives easier. 

“With more sophisticated and accessible digital tools, and big-data analytics and artificial intelligence technologies playing an increasingly prominent role in health systems, we are excited about the potential of DrConnect. This platform combines HealthTap’s technology and extensive database with our own capabilities. This combination, we foresee, will enhance our service offering to members of the medical schemes we administer, as well as to the thousands of health professionals who treat them,” Broomberg says.

Medical scheme members administered by Discover Health can download DrConnect for Android or Apple. They can access the platform through the Discovery app or DrConnect directly. 

There is also the option to access it on www.discovery.co.za

DrConnect links medical scheme members with curated information on their phones, tablets or personal computers. Answers to health-related questions are provided by more than 108 000 doctors to millions of patients across 174 countries. This global service is generating an extensive library of personalised, doctor-created and peer-reviewed content, stemming from over 5.5 billion responses to medical questions. The library grows daily, and will grow further locally as medical scheme members and their doctors engage on the platform. 

Broomberg says: “We will also be integrating this technology with our clinical case-management systems, allowing for personalised care pathways to optimise the management of patients with specific chronic health conditions. These pathways will be extended to include other areas of care – for example, information and healthcare during and after pregnancy.”