“Fraudsters who are using fabricated identification documents and names have decreased by 48percent compared with 2018. However, the impersonation by fraudsters using real identity documents and names has increased by 99percent on 2018 figures. This figure doubled every year since 2016, which is extremely concerning,” says Manie van Schalkwyk, the director of the Southern African Fraud Prevention Service (SAFPS).
He said there has also been a sharp increase in the number of fraudsters using a combination of forged documents, which include falsified employment details, forged payslips and false qualifications. The figures increased by 47percent between 2017 and 2018, and an increase of 33percent between 2018 and 2019.
Fraudsters are becoming increasingly professional and ingenious in their methods. However, there are red flags that one can look out for in certain situations which are a dead give-away to possible illegal activity.
Recently, a customer of a cellular service provider was waiting for a refund of R1500. The provider was not getting back to her in time, so she vented her frustrations on Facebook.