JOHANNESBURG - As part of a drive to enable customers to bank digitally, 603 First National Bank (FNB) branches now have wi-fi, up from 383 branches in February last year.
Lee-Anne van Zyl, chief executive of First National Bank Points of Presence, says: “The expansion of wi-fi connectivity across our branch network is primarily aimed at giving customers easy access to digital banking platforms.
“The digital journey is enabled through sustained investment in infrastructure. As we evolve and build the branch of the future, we’d like customers to be part of the journey as well.
“The bank is seeing an increase in the number of customers migrating to digital platforms at branches and opting to use the app, online and cellphone banking.
“The increase in the number of wi-fi-enabled branches simply means more customers now have an option to bank digitally in a cost-effective manner,” Van Zyl says.