Visa survey reveals consumers ready to say goodbye to passwords

FILE - In this June 15, 2017, file photo, a customer inserts a credit card to buy gas in Haverhill, Mass. It’s always good to pay off your credit card debt, but now may be a better time than ever to do so. Americans’ debt levels have been creeping back up recently and interest rates are expected to rise soon. That’s a combination that could put consumers in a bind if they’re carrying a balance on their cards. (AP Photo/Elise Amendola, File)

FILE - In this June 15, 2017, file photo, a customer inserts a credit card to buy gas in Haverhill, Mass. It’s always good to pay off your credit card debt, but now may be a better time than ever to do so. Americans’ debt levels have been creeping back up recently and interest rates are expected to rise soon. That’s a combination that could put consumers in a bind if they’re carrying a balance on their cards. (AP Photo/Elise Amendola, File)

Published Feb 7, 2018

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JOHANNESBURG - A new Visa survey of 500 South Africans exploring awareness and perceptions of biometric authentication, confirms that consumers continue to have a strong interest in new biometric technologies that make their lives easier. 

New forms of authentication, such as fingerprint, facial, and voice recognition, can make unlocking accounts and payments much easier and more convenient than traditional passwords or PINs - which are difficult to type onto tiny keyboards, easy to forget, and can be stolen. 

“For financial institutions, the time has never been better to integrate biometric technology into banking apps and payments experiences for customers,” said Mark Nelsen, senior vice president of risk and authentication products, Visa. “Visa is investing in the best ways to add these emerging technologies to our portfolio of products and services. 

Advances in mobile device features are increasing the accuracy and speed of biometrics, such that they can be used for financial transactions. At the same time, consumers are widely familiar and comfortable with using biometrics for more than just unlocking their phones.”

To help financial institutions and merchants more quickly adopt emerging biometric authentication solutions, the  platform provides a curated selection of leading third-party authentication technologies. Visa clients can create, test and adopt new authentication solutions with simple integrations using Visa APIs and SDKs.

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