However, the Post Office said it was confident payments to SA Social Security Agency (Sassa) beneficiaries would go smoothly. The state entity is taking over from Cash Paymaster Services (CPS), whose contract officially expired yesterday.
Post Office chief operations officer and executive responsible for the implementation of the social grant payments Lindiwe Kwele said they were pleased with the smooth transition at the end of August.
“This signals our readiness to take over the payments completely and marks an endorsement of the benefits of leveraging state capacity through collaboration.
“What is more pleasing about our partnership with Sassa is the direct benefits the millions of social grants beneficiaries derive from the initiative, as they are now freed from practices such as unwanted deductions.”