DURBAN - Striking 10111 call centre workers burned tyres and blocked off the entrance to the Durban Central SAPS and the Magistrate’s Court on Friday as part of their ongoing strike action for improved wages.
The members who have been on strike for three weeks had been undertaking peaceful action until Friday's fiery events. They said they caused mayhem for the first time today because they were not being noticed and nobody has bothered to address their concerns.
The entrance has since been cleared.
The members are calling for an increase from level five to level seven salaries, which is around the region of R225 000 per annum. A spokesman for the members, Jonathan Blaine, who has worked at the 10111 call centre for the last 10 years, said they were being overlooked and there was no room for progression at their unit.
“We are tired of being stuck in the same place for years yet people know that we are one of the busiest call centres around. A report was done based on the work we do and surveys have shown that we are being underpaid,” said Blaine.
He said that although police were denying that the strike action was not affecting operations, it was a lie because members of the Flying Squad were being roped into performing call centre duties, causing a disruption to fighting crime on the ground.