Qatar Airways has been awarded the APEX Passenger Choice award™ for Best 'Overall Airline: Middle East'; ‘Best Food and Beverage: Middle East'; 'Best Cabin Service: Middle East’; and ‘Best Seat Comfort: Middle East’ by the Airline Passenger Experience Association (APEX).
The latest set of awards were presented to the airline during a ceremony at APEX Asia held on 14 March in Shanghai, where the airline also received a 2018 Five-Star APEX Official Airline rating.
Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, said: “As an airline, we constantly seek to improve the in-flight experience for all of our customers, no matter which class they are flying in. We want their experience with Qatar Airways to exceed all their expectations and to be truly better than anything they have experienced before.
As such, we are particularly excited to receive these awards for food and beverage, cabin service and seat comfort, as they are based on customer feedback. We greatly value the opinion of all of our passengers, and we will continue to push the boundaries of what flying can be and setting a new standard for the industry.”
The APEX awards come in tandem with a series of recent innovations announced by the airline to continually improve the passenger experience, including enhancements to the airline’s in-flight catering, with a new bespoke Pre-Select Dining service for its First and Business Class passengers, giving them even more choice and freedom to create a personalised à la carte dining experience every time they travel on long-haul flights from Doha.
The airline also recently launched a premium global chauffeur service for passengers, offering door-to-door seamless transfers.