Dudu Hlabangani has been appointed as the new Hotel General Manager at Tsogo Sun’s Garden Court Blackrock Newcastle. Clinton Moodley spoke to her...
How does it feel being the new GM for Garden Court Blackrock Newcastle? I am delighted at this opportunity. It is good to be in a different environment because you get to meet different people and understand the diversity and culture.
How did you enter this profession? I had just finished my Diploma in Marketing Management and was in search of a job. I started as a receptionist and feel in love with the industry. After an internship at some theme parks and food and beverage outlets, I was back in South Africa. Since then I have been with the Protea Hotel group before joining Tsogo Sun.
What are some of your plans for the hotel now that you have taken the position of GM? I want to enhance service quality, value proposition and make it the signature destination in Newcastle. Those who visit should have a memorable experience.
Can you describe a typical day for you? I meditate, exercise and try to make time to have a balanced meal. This helps me to overcome physical demands that come with my job.