Cape Grace Concierge Moira Mdakana has been appointed to the elite Society of the Golden Keys — Les Clefs d’Or.
The Society of the Golden Keys is recognisable to hotel guests by the lapel pins of top concierges (which reflect the keys).
The Golden Keys is awarded by Les Clefs D’Or, and the recognition is synonymous with “excellent service rendered by a seasoned professional”.
Those who wear the pin are revered for their professionalism, integrity, local knowledge and impeccable recommendations.
It is an incredible achievement for any concierge, but in Moira’s case, is made even more remarkable by the fact that she is the first woman in Cape Town to receive her Golden Keys and the first black woman in South Africa to have done so.