Emirates clinched its second consecutive award for Best Entertainment at the 2019 Global Passenger Choice Awards held during the APEX EXPO in Boston, USA on Monday. The airline was also given a Five-Star Global Airline Official Airline Rating, the highest rating in the first airline rating program based solely on verified and certified passenger feedback.
The APEX Passenger Choice Awards are based on passenger feedback gathered through APEX’s partnership with TripIt® from Concur®, the world’s highest-rated travel-organizing app. Using a five-star scale, more than one million flights were rated by passengers across nearly 500 airlines from around the world between July 2017 and June 2018.
Emirates has continuously invested in its in-flight eentertainment system, ice, as an integral part of the world-class travel experience it offers to customers in all classes. The airline recently launched its own Food and Wine Channels on ice giving customers a behind-the-scenes look at how it creates its onboard menus and works with its global partners.
In addition to its own content, ice features up to 3,500 channels of entertainment. This includes the latest movies from around the world in over 40 languages, numerous award-winning TV box sets, a huge music collection and over 100 games. In the last year, more than 1,000 channels were added to provide customers with a varied range of entertainment options.