Emirates launched a new feature called Airport maps on its app. Picture: Pexels.
Emirates launched a new feature called Airport maps on its app. Picture: Pexels.

Make navigating the airport easier with Emirates Airport maps feature

By Staff reporter Time of article published Nov 17, 2019

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The airport is one of those places you can easily get lost quite fast. Getting from one point to the next can be quite daunting, but that may be a thing of the past thanks to Emirates new Airport maps. 

The new feature on the Emirates app will allow customers to navigate seamlessly through the airport. 

The Airport maps can detect the user’s location (via Bluetooth and wifi) and provide point to point navigation through all touchpoints of the airport, including check-in desks, Emirates lounges, shops, restaurants or ATMs in the airport.

The Emirates app, supported in 19 languages, currently has 1.5 million active users each month and allows customers to search, book and manage their flights as well as their Emirates Skywards accounts, the airline revealed in a statement. 

The new feature maps out Emirates’ hub - Dubai International Airport’s Terminal 3 – and also includes major airports in the Emirates network - London Heathrow, London Gatwick and Hong Kong International airport.

Over 90 million passengers transit through Dubai international Airport each year and the technology was introduced to provide convenience and world-class customer experience at every touchpoint of the Emirates journey.

The airline also revealed in a statement that the Emirates app was enhanced with new technology that allowed customers to create bespoke playlists of their inflight entertainment ahead of their travels and sync it to their seats once onboard. 

Last year, Emirates introduced 3D seat models, becoming the first airline to introduce web virtual reality (VR) technology on its digital platform. The 3D seat model is a visualisation engine that displays an immersive 3D 360-degree view of the interior of the Emirates A380 and all the Emirates B777 aircraft types. 

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