Thinking of setting up an Airbnb? We spoke to a few experienced proprietors who know which little extras can mean a difference between an average stay and one that results in an excellent review.
Just like hotels, not all Airbnbs are created equal. There are the gorgeous, Instagram-friendly luxury abodes and the more basic ones geared toward travellers who just need a bed for the night.
Whether you're planning an Airbnb rental that's fancy, basic or somewhere in between, owners tell us, there are certain amenities all hosts should include to make the stay more enjoyable.
Where to begin?
Put yourself in the position of the traveller and begin in the bathroom. It should be squeaky clean (as should everywhere else).
Include extra toilet paper, tissue, air freshener, cleaning materials and a toilet cleaning brush.
Personal care items should include shampoo, conditioner and soap.
Invest in matching sets of towels that meet the maximum number of people your space can host.
Mr Price Home have The Big Softy range - which is made from 100% combed cotton, and has brilliant absorbency and durability
Other must-haves include safety equipment: a fire alarm/carbon-monoxide detector with working batteries, a fire extinguisher and a first-aid kit.
In the bedroom, sufficient linens are a must -- as with the towels, they don't need to be fancy, but invest in a few sets specifically for visitors and keep an eye out for when it's time to replace them.
If your guests have kitchen access, they need all the same stuff you would keep the place clean and functional - washing up liquid, a sponge or scrubber, light cleaning supplies such as paper towels, multi-surface spray, a drying rack and laundry soap if there's a washer/dryer.
Other small touches that are important include a hairdryer, iron, torch, candles, extra blankets a pad of paper and pen, instructions that include the WiFi password and any other useful information guests might need.
The extra touches
A bottle of wine, fruit basket, chocolate and cheeses, biscuits, milk, tea, sugar and coffee are appreciated by guests, especially if they arrive late in the day.
If you're hosting someone in a city where they might be wondering what to do, provide a list of recommendations in the booking letter or leave it on the counter for when they arrive. Maps and guides can also be convenient.
Whether you're renting out an extra room or an entire home, decor can make all the difference so taking the "personal" out of the space is essential, which mean personal pictures should come off the nightstands.
As for the decor itself, think simple and tasteful: a consistent colour scheme, well-appointed bedding, uncluttered surfaces, subdued artwork or mirrors on the wall.