October marks the start of the parastatal taking over payments for the SA Social Security Agency (Sassa) and phasing out Cash Paymaster Services. A Botrivier resident, who asked not to be named, said that she went to the post office to collect a child grant on behalf of her daughter but, when she got there, there was no money left.
The post office told her that they had had to turn a number of people away. This prompted her to ask her sister to collect the money at the Pick * Pay in Caledon the next day.
But travelling to another town to receive the social grant is difficult.
According to the woman, people would need to hire a car or pay for a taxi to get there. The distance to Hermanus from Botrivier is 34.6km, and to Caledon it is 25.2km.