Johannesburg – Big four bank FNB says it has resolved intermittent system outages that had plagued consumers over the weekend and earlier today.
In a statement issued on Minday afternoon, Mo Hassem, CIO, says connectivity has been restored across all systems.
“Our technicians are working to maintain ongoing stability and clients should be able to access all banking services.”
The bank again apologised for the outage, which reportedly started on Sunday, hitting the financial services institution as many of its clients were queuing up at ATMs to draw their salaries on payday.
The glitch also meant clients could not activate cards, although payments could still be made if they picked the right window period.
Hassem earlier said that the technical glitches in their system were caused by a network upgrade.
“FNB is aware of intermittent connectivity issues currently experienced by customers using our banking channels. This is due to a network upgrade and we are taking remedial action to resolve the issue.”
Read also: FNB apologises for technical woes
Many customers took to social media to vent their anger about not being able to access their funds from FNB.
IOL