Johannesburg - Cable company Seacom was still working on repairing the damaged undersea cables that had disrupted internet services, a statement on its website said on Friday.
Internet service providers have been reporting cuts to their systems since March 22 and Seacom has had to re-route its disrupted lines.
International internet connectivity between Sub-Saharan Africa and Europe has largely been affected.
In the statement, posted on Thursday, Seacom said it was in the process of restoring transmission to affected customers.
“We again apologise to those customers who continue to be impacted following the further fault on the restoration system SMW4,” said Seacom.
Earlier in the week, the company confirmed it had received reports about three people arrested for cutting Seacom cables in Egypt.
Seacom said it did not believe that the initial disruptions were a sabotage operation.
“We think it is unlikely that the damage to our system was caused by sabotage. The reasons for this are the specific location, distance from shore, much greater depth, the presence of a large anchored vessel on the fault site which appears to be the cause of the damage and other characteristics of the event,” said Seacom.
The incident was still being investigated.
Seacom said full transmission would likely be restored by early April. - Sapa