Washington: You probably don’t think much about the community standards on the sites you use, such as Facebook. But when things go sour – you get harassed online, you post something controversial or you otherwise get the internet mad at you – those rules of community courtesy become some of your greatest tools.
So it makes sense, then, that you should be able to understand them, right?
Facebook this week took new steps to redesign its community standards page to make it easier to read at a glance and better explain how it handles tricky subjects such as nudity, the censorship of terrorist groups and other behaviour that it would rather not see on its network. (To be clear: these are Facebook’s rules for how you should act, rather than its legal obligations about how it will act.)
The makeover comes shortly after the company unveiled the design of its data-use policy and privacy menus to be more friendly to its userbase.
This is almost entirely a cosmetic change, the company said. “We’re not changing anything about the policies,” said Monika Bickert, Facebook’s head of global policy management.
The baseline rules of conduct on Facebook are grouped into four categories – such as “Keeping you safe”– that aim to make it easier to find a policy on a particular subject and offer a little more about Facebook’s policies.
The new design also includes descriptions of existing policy that Facebook hasn’t put in its community standards before, but do explain how the company currently operates, Bickert said.
For example, there’s a section now in the community standards that explains how the company deals with “dangerous organisations”, which makes it clear that Facebook doesn’t allow “terrorist activity” or “organised criminal activity” to have a place on its site.
There is some squishiness to the rules at Facebook. A group fighting for free speech in Europe might be considered dangerous to a government such as China. On this front, Facebook simply states that it complies with local laws.
Facebook also released its latest global government requests report, which outlines how many government requests for information the company has fielded globally in the second half of 20last year, and how many pieces of content it’s had to take down in accordance with local laws around the world. The company reported that it’s seen an overall increase in government requests for restrictions, up 11 percent over the past six months.
Government requests for account information, the company said, stayed flat overall, though spikes in some countries such as Turkey were offset by declines in other countries such as Pakistan.
Washington Post