About IOL

Independent Online, popularly known as IOL, is one of South Africa’s leading news and information websites bringing millions of readers breaking news and updates on Politics, Current Affairs, Business, Lifestyle, Entertainment, Travel, Sport, Motoring and Technology. IOL also hosts the digital offerings of some of the country's most prominent newspapers including The Star and Pretoria News in Gauteng, The Cape Times and Cape Argus in the Western Cape and The Mercury and Daily News in KwaZulu-Natal as well as national business publications Business Report and Personal Finance.

Where does the news on IOL come from?

Content on IOL is primarily generated by our team of digital journalists. Articles are also curated from various media houses, including Independent Media and the African News Agency.

Which Independent Media brand websites are available on IOL?

IOL hosts the websites of the following Independent Media newspaper titles. Click on the name of the title to visit their website.

The Star
Saturday Star
Sunday Independent
Business Report
Cape Argus
Cape Times
Daily News
The Mercury
I'solezwe lesiXhosa
The Post
Independent on Saturday
Weekend Argus
Pretoria News

Can I find any story that I have seen in an Independent Media newspaper on IOL?

Unfortunately not. IOL does not process all the copy in every newspaper. If you would like to view digital edition replicas of the print newspapers on your computer and/or mobile devices, subscribe to their e-editions here.

Contacting IOL

How can I contact IOL?

You can contact IOL using our feedback form. Please select an appropriate section to help us help you. While we prefer to be contacted via our feedback system if you do need to email us you can contact the editor Riana Howa at [email protected].

For queries relating to IOL Property email [email protected]

How do I contact your advertising department?

To request information on IOL advertising, or to book an advert, please contact Volt.Africa: Ashraff Cassiem - [email protected].

Does IOL have social media accounts?

IOL has a number of social media accounts including separate accounts for individual interest groups. We also have Twitter and Facebook accounts for most of our newspapers.

You can find IOL on Twitter at @IOL, on Facebook and on Instagram. To find other Twitter and Facebook accounts that might be of interest to you, you can look at the specific section on the news site (Motoring or The Star for example) and follow the links from there.

Can I submit an article for publication on IOL?

IOL does not have the budget to pay for freelance articles. But if it is for free you can mail [email protected] and we take a look.

I think something I have seen in a news article on IOL is incorrect, or I am offended by something on the IOL site. Who do I contact?

Please use our feedback form to report your concern. We will address all concerns as quickly as possible.

I have general feedback to give to IOL, or queries about the site, or technical problems. Who do I write to?

For general queries, support queries and technical support please use our feedback form and direct your query to the appropriate division.

My query is about an Independent Media newspaper title. Should I contact IOL?

No. If your query is about one of the newspapers published by the Independent group then please contact the newspaper directly. You will find the contact details here.

Do you have a newsletter? How do I subscribe?

IOL has a number of email newsletters. We send out daily news updates during the week. We also have newsletters covering business, sport, motoring, entertainment, lifestyle, travel as well as technology news. For a list of newsletters and subscription options you can visit our newsletter subscription page.

How do I unsubscribe from your newsletters?

While we hope that you find our newsletters useful and informative, if you do want to unsubscribe from our newsletters you can click on the “unsubscribe” link at the bottom of the newsletter you want to unsubscribe from. Please let us know why you unsubscribed. It helps us improve our services to readers.

What is RSS?

RSS (or Really Simple Syndication) feeds are free content feeds from your favourite websites including IOL. They contain headlines, a summary or teaser paragraph, and a link to the article on the website. You can use these feeds to browse headlines in a newsreader such as Google Reader or many other RSS readers. To do that you need to set up a reader account and then paste in the address for the specific feed you want to view. Any news updates will automatically be refreshed in your reader account.

You can also use RSS feeds to your website and most popular online publishing platforms have built-in tools to add RSS feeds to your site.

Does IOL have RSS feeds?

Yes, we do. You can find a long list of these on our RSS page.

Advertising and Classifieds

How do I place an advert on IOL?

To request information on IOL advertising, or to book an advert, please contact Volt.Africa: Ashraff Cassiem - [email protected].

How do I book an advert in one of Independent Media's print titles?

To request a rate card or book an advert in one of Independent Media’s print newspapers (see list above) please contact one of their regional offices:

Problems/Help with the IOL site

The site is slow, or times out. Why?

While we do our best to ensure that IOL performs as quickly as possible, the site is very large and is read by hundreds, even thousands, of readers at any one time. This can sometimes result in bottlenecks.

We also update the site hundreds of times a day which means the site is constantly changing. Sometimes this can result in some slowdown in performance.

If these speed issues do not resolve themselves in a reasonable time please contact us via our feedback form and let us know. If possible please include some details on the device you are using, the type of internet connection you have (ADSL, 3G etc), the browser you are using, the operating system you are using and any other relevant details you can offer. The more details we have of the problem the easier it is for us to try and solve it.

I am seeing old news on IOL. How do I get the most up-to-date news?

It is possible you are seeing a cached or stored version of the IOL site. Try clicking refresh or reload in your browser window. On your desktop, hitting the F5 button will refresh the page.

If you continue to experience problems please use our feedback form to let us know. Giving us as much information about the problem can make it easier for us to resolve the issue. Please see the previous answer for an idea of the types of information that can help us pinpoint the problem.

Can I search IOL's archives? How does the search work?

To search for an article on IOL click on the magnifying glass in the top right-hand corner. Type keywords into the space and press enter.

IOL Content

Can I buy content from IOL?

You can buy content from IOL. Please use our feedback system to request more information.

I want to place a link to IOL - or to a story on IOL - on my site. Can I?

Placing a link to IOL or to an IOL article on your site is fine.

Can I publish an IOL article or picture on my site?

No, not without permission. IOL invests significant amounts of money to produce and source the content on its IOL website. To request permission to republish an article please use our feedback system. Please include details of where you want to publish the article, including any relevant links. Please bear in mind that we also make use of many wires services which do not allow us to reassign publishing rights.

Contacting Newspapers

To contact one of Independent Media's newsdesks you can phone one of the regional numbers and ask for the newsdesk of the relevant publication.

Gauteng switchboard

KwaZulu-Natal switchboard

Western Cape switchboard


Print Subscriptions

To subscribe to, renew or query your print subscription to any of Independent Media’s publications, email [email protected] or call 0860 344 443.

Electronic subscriptions

Most print titles published by Independent Media are also available as an electronic subscription. These e-editions are complete editions of the various papers that you can view online or on a mobile device.
To subscribe to an e-edition of any of Independent Media's publications, click here.

The e-edition versions of Independent Media's newspapers are managed by Press Reader. If you need assistance, please contact them here.