McDonald's move to gain customers: fresh beef

This image provided by McDonald’s Corporation shows a Quarter Pounder burger. McDonald's says it will swap frozen beef patties for fresh ones in its Quarter Pounder burgers by sometime in 2018 at most of its US locations. Employees will cook up the never-frozen beef on a grill when ordered. Courtesy of McDonald’s Corporation via AP

This image provided by McDonald’s Corporation shows a Quarter Pounder burger. McDonald's says it will swap frozen beef patties for fresh ones in its Quarter Pounder burgers by sometime in 2018 at most of its US locations. Employees will cook up the never-frozen beef on a grill when ordered. Courtesy of McDonald’s Corporation via AP

Published Apr 2, 2017

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Washington - McDonald's announced a major change to the

Quarter Pounder on Thursday: By next year, it will contain fresh - rather than

frozen - beef patties.

The announcement comes after a year of pilot tests at

locations in Dallas and Tulsa. The switch to fresh meat has been hyped as the

chain's "most drastic menu change in decades." It comes in response

to consumer demands for fresher ingredients - which has seen many turn to

brands like Wendy's and Five Guys, which advertise the fact that their burgers

are never frozen.

But while "fresh" may appeal to consumers, it

also carries risks - risks made apparent in the infamous E. coli outbreak at

Chipotle. When the investment firm Nomura surveyed 27 franchisees representing

200 McDonald's locations during fresh beef trials last summer, several

expressed concerns about increasing the risk of foodborne illness by switching

from frozen to fresh.

"If we do not handle the meat perfectly there is the

opportunity for bacterial invasion of our product," one wrote.

"An uncaring employee [could do] something that puts

the entire system at risk," said another.

Chains like McDonald's have traditionally minimized these

risks through highly standardized, centralized systems that limit the number of

people who can accidentally contaminate food or mishandle it in a way that

leads to pathogen growth. Produce is chopped in central kitchens where it can

be tested for microbes and -- crucially for McDonald's next big step -- burgers

arrive frozen, a state which retards E. Coli growth. They are stored in

freezers until the moment they go on the grill, and those grill tops will not

release until the patty has been on the heat for a certain period.

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It is, as Donald Schaffner, an extension specialist in

food science at Rutgers University, told the Post in January, a system that has

"engineered human frailty out."

By switching to fresh patties, however, McDonald's is

adding a small amount of human frailty back in. For safety reasons, fresh beef

cannot contain even trace amounts of E. coli when it leaves the manufacturing

facility, said Bill Marler, a food-safety lawyer who has been involved in

litigation against McDonald's and several other restaurants.

Small risk

While freezing greatly slows E. coli growth, the bacteria

multiply rapidly at room temperature. And at no point can the worker flipping

your fresh burger leave it unrefrigerated.

"If I was them, I would ramp up the training for the

people handling the food," Marler said. "They've got to keep it in

the fridge. If you stack 30 patties out while you're cooking when it's 70 or 80

degrees in the kitchen, you're going to have bacteria growth. And that could be

a problem."

Marler cautions, however, that the risk is very small -

so small, in fact, that he's not worried. And that says a lot about the

tremendous gains that chain restaurants and the beef industry have made when it

comes to food safety.

The issue has been an industry priority since 1993, when

a strain of E. coli found in Jack in the Box burgers killed six children and

hospitalized more than 170, said Juelene Beck, a former vice president at

Burger King, speaking to the Post in January. In the aftermath of that tragedy

- which prompted a number of lawsuits and a national outcry - suppliers

considerably beefed up their in-house testing practices, and chains like

Donald's ramped up oversight.

"The beef industry has done a remarkable job putting

me out of business," joked Marler, who has seen his burger-related cases

dwindle to almost nothing.

As a result, E. coli contamination in restaurant-served

beef is relatively rare today. Restaurants like Wendy's have developed complex

supply chains and audit procedures to accommodate fresh beef. That may explain

why McDonald's feels confident making the switch now, after several decades

with frozen meat.

McDonald's isn't taking the plunge all at once. This

switch applies only to the Quarter Pounder, meaning that the beef used in many

of McDonald's other burgers, including the Big Mac, will still come frozen. So

will many of the chain's other offerings, including fries and McNuggets.

When can we expect to see those products fried up fresh

in stores?

McDonald's says only that it is "accelerat[ing] the

pace of change around how we source and serve our food" - and that,

cryptically, "we're just getting started."

WASHINGTON POST

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