The Playboy Club is back as company pins future on “experiences”

Photographer: David Williams/Bloomberg

Photographer: David Williams/Bloomberg

Published Sep 14, 2018

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INTERNATIONAL - Two things happened on Wednesday: The same day a seasoned television executive was brought low by a growing scandal over allegations of sexual misconduct at work, the Playboy Club reopened its doors in New York. 

At the opening-night party, women in cocktail dresses and men in loafers, no socks, bumped and shimmied around an oval bar while the bunnies—comely waitresses in black corsets, rabbit ears and cottontails—offered plates of sushi and flutes of Champagne.

In a VIP area, a group of well-gelled men were manspreading, drinking and admiring passing bunnies while ignoring, in that great Playboy tradition, the fine collection of readings on the bookshelves around them: “Lincoln,” by Gore Vidal, “The Sensuous Man,” by M., “Rabbit, Run,” by John Updike.

Ben KohnPlayboy CEO Ben Kohn. Photographer: David Williams/Bloomberg

While small fish nibbled at a Playboy bunny logo in a glowing saltwater tank, Playboy Chief Executive Officer Ben Kohn found a quiet hallway and explained that, actually, Playboy is in the midst of a very good year. 

Profits are up 25 percent, and Playboy sees lots of opportunities to expand, particularly in the U.S. Five years ago, Playboy bailed on its licensing business in the domestic market, investing instead in places where the Playboy brand still conveyed an air of American exceptionalism. There five Playboy clubs, cafes and beer gardens in Southeast Asia and one in London.  The opening of a New York beachhead gives Playboy Enterprises Inc. a chance to reintroduce the brand in person to an American audience. In a partnership with Merchants Hospitality, the developer of various high-end New York restaurants and bars, the club will be partly open to the general public, with large sections blocked off for members. 

Annual dues run from $5,000 to $100,000, for which members can frolic freely amid the bunnies and revel in the aura of the Playboy brand—whatever it calls to mind.The timing of all this is challenging. Hugh Hefner, the company’s founder and randy embodiment of Playboy’s revolving-bed ethos, died last year at 91. Over the years, Hefner made Playboy into a lucrative empire, in large part by marrying his libertine sexual beliefs to an upwardly mobile lifestyle: A buxom blond on each arm became a symbol of success, along with a Mercury Cougar in the driveway and a bottle of Glenfiddich on the bar.

A bartender shakes up martinis during the Playboy Club New York’s opening party Sept. 12. Photographer: David Williams/Bloomberg

Recently, however, insatiable bed-hopping has lost its glamour. These days, the news is strewn with stories about once-revered men who for years allegedly abused their positions of workplace power in pursuit of serial sexual conquests—in so doing, ultimately wrecking their reputations and careers. 

That one of the  highest-stakes, horn-dogging scandals involves the president of the United States allegedly covering up a covert extramarital affair with a former Playboy Playmate is a further turn of the screw for Playboy’s brand managers. An aura of pin-striped male entitlement is not what they’re after.  

So, what does Brand Playboy—as embodied by its namesake magazine and sundry other media properties—stand for at a time when insatiable male sexuality has become so closely linked with comeuppance and downward mobility?

“We are taking the brand back to its libertarian and personal-freedom roots,” said Kohn. Also fun, he hastened to add. And music. And sophistication. Whether that’s enough to revive a media empire built on the appeal of nude women is another question. 

Playboy Playmates pose for photos at the Playboy Club opening party. Photographer: David Williams/Bloomberg

Playboy is perhaps the most extreme example of the conundrum facing masculine brands in the #MeToo era. Across the retail landscape, marketers have been tamping down the testosterone. British whisky brand Johnnie Walker introduced “The Jane Walker Edition,” a version of the Black Label blend, complete with a female version of its iconic male logo. KFC made Reba McEntire its first female Colonel Sanders. Toyota, Nissan and Alfa Romeo announced that they would replace scantily clad women with actual product specialists at car shows. Axe Body Spray declared itself an advocate for gender sensitivity.

For a while, it looked las if Playboy, too, might turn cottontail and head for safer ground. In the fall of 2015, during the home stretch of Barack Obama’s eight-year tenure, the company announced it would no longer publish nudity in its magazine. But the relative demureness was short lived. A little more than a month after Donald Trump’s inauguration, Playboy reintroduced nudity.

Cooper Hefner, the 27-year-old son of Hugh Hefner and ’80s-era Playmate Kimberly Conrad, hopped on Twitter to explain the about-face. “I’ll be the first to admit that the way in which the magazine portrayed nudity was dated, but removing it entirely was a mistake,” wrote Hefner, now Playboy’s chief creative officer. “Nudity was never the problem because nudity isn’t a problem. Today we’re taking our identity back and reclaiming who we are.”

Shortly thereafter, his fiancée Scarlett Byrne—a British actor best known as Pansy Parkinson in the “Harry Potter” movies—appeared in the magazine, posing more or less nude, accompanied by a brief riff on the empowerment of equal pay and freeing the nipple. “We should not apologize for sex,” Cooper Hefner later told theWashington Post.

If not apologies, then what? Playboy’s strategy is, in part, to remind young Americans about the company’s history in standing up for personal liberties and free speech, said Kohn, who is also a managing partner at private equity firm Rizvi Traverse, currently the company’s largest shareholder.

Adam Hochfelder (in the red jacket) of Merchants Hospitality Inc. poses for pictures. Photographer: David Williams/Bloomberg

“As you know, journalism is under attack every day by the White House,” he said. “But there’s also censorship on social media. Those are issues of freedom of speech, which we’ve been fighting on behalf of for 65 years, and we need to address them again going forward. Those personal freedoms, those libertarian points of view are important to bring back.”

As for the top line, the media and entertainment properties now account for half of Playboy’s overall revenue. The other half, from licensing and partnerships, is where Kohn sees room to grow. This isn’t that surprising—the media in which Playboy has long thrived (magazines, pay-per-view porn, reality TV) have fallen on tough times, and the internet, while a boon for pornography in general, hasn’t been kind to publishers.

The clubs, then, are Playboy’s version of what other media companies refer to as their “live events strategy.” Recode has a technology conference; The New Yorker has an annual festival; the New York Times sells travel tours with its journalists serving as expert guides. The point is making money, sure, but also to deepen the bond with brand loyalists, making them more likely to pay for subscriptions, buy merchandise, and try out products from paying sponsors.  

“If you have any hope of bringing the brand back, recreating a unique live experience is the right play,” said branding expert Allen Adamson, of Brand Simple Consulting. “It’s a word-of-mouth world that we live in. People share experiences. And all things retro are currently hot. Look at all the old TV shows coming back. As younger consumers strive for authenticity, going back 50 years is a legitimate source for it. Still, it seems like a long shot.”

The first Playboy Club opened in Chicago in 1960. It was an immediate success. Franchises quickly spread to dozens of cities around the world. Rules prevented members from touching or dating the bunnies—with exceptions made for a certain class of executive, VIP keyholders.

In 1963, Gloria Steinem went undercover at the Playboy Club New York as “Bunny Marie” and wrote a lengthy two-part story for Show magazine, revealing the unpleasantness of the job and the lechery of some of the customers. In the end, however, it wasn’t the disdain of writers or feminists that did in the Playboy clubs; it was competition from more explicit strip clubs and the resulting pressure to lower membership fees, expand into second-tier cities and welcome all comers. Over time, the cachet dwindled.

By the mid-1970s, according to an oral history in Vanity Fair, the American clubs were losing money. “I think if I’d been smarter I would have recognized that [we were diluting the clubs’ glamour],” said Hugh Hefner. “I think that in some ways we became the victims of our own success.” In 1988, the last of the clubs shuttered in the U.S. Subsequent revival efforts faltered.

Now, Playboy will try again. These days, the company is eager to appeal to women as well as men, positioning itself as a champion of women’s liberation. The company has a history of supporting abortion rights; the Playboy Foundation funded rape crisis centers. “When we talk about sexual freedom, it’s also the sexual freedom of females,” Kohn said. “We’re committed to that.”

A Playboy Bunny cuff link r on the wrist of a Bunny Waitress. Photographer: David Williams/Bloomberg

On the night of Sept. 12, at the back of the club, a conga line of bunnies stood along the side of a dance floor, elbows on hips, round service trays balanced gracefully on bare, outstretched arms. It was an artfully arranged bunny still life—captivating to look at, even if you happened to be more interested in “The Handmaid’s Tale” than cottontails. One by one, men and women at the party, lured in by the social media-ready sirens, approached the bunnies and pulled out their iPhones.

Prigs be damned. Here, was something fun—or at least, something that would probably look fun when you shared it on Instagram.

- BLOOMBERG 

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