CAPE TOWN - Apple has revealed that a few iPhone 7 models have been affected by a bug which prevents the device from connecting to a network and shows "no service".
The company says the problem is due to a failed component on the main logic board and will offer free repairs to customers experiencing the issue.
iPhone 7s with model numbers A1660, A1780, A1660 or A1779 have been experiencing the network status problems.
If you've purchased your iPhone overseas such in China, Hong Kong, Japan, Macao or the US and was produced between September 2016 and February 2018 then your device could potentially be affected.
If users in the mentioned regions are experiencing the problem would be reimbursed for paying for the repair of their phones, the company said in a statement.