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Mistakes to avoid when applying for Covid-19 TERS relief

Mistakes to avoid when applying for UIF Covid-19 TERS relief fund.

Mistakes to avoid when applying for UIF Covid-19 TERS relief fund.

Published May 29, 2020


CAPE TOWN - Applications for May payments for the Covid-19 TERS relief fund have opened, but for employers to ensure that employees get payment all applications process and documents should be submitted correctly.

To date, the UIF’s temporary relief scheme has paid over R15.7 billion to 2.3 million in its Covid-19 relief payments.

According to South African Payroll Association (SAPA), mistakes made could lead to rejected applications.

Here are a few tips to help avoid making mistakes when submitting your application :

Download the guidelines that are available on the Department of Labour’s website and do a line-by-line comparison between the template and submission.

If the submission isn’t in the exact same format as the templates provided, the submission will be rejected.

Date formats to the termination dates must be written in a specific way, precisely as the template stipulates, to avoid the application being rejected by the system.

The header date in the application doesn’t have dashes, but the dates in the data section have dashes. Using a comma instead of a decimal point or full stop, for example, will be seen as incorrect by the system.

The termination date on the application refers to people who have left your employ during this period, if they are still employed, it must be blank.

Take the sample template that has been issued on the department's website site, put it next to your file, and go through the submission slowly and diligently to make sure that that you have provided everything in the required format. If your submission is 100 percent aligned with the sample template, then you should get paid.

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