UIF to continue processing new claims for April and May

Published Aug 4, 2020


CAPE TOWN- The Unemployment Insurance Fund (UIF) announced on Monday that it would continue processing new Covid-19 Temporary Employee/Employer Relief Scheme (TERS) claims for April and May until a cut-off date is announced.

There will be 14-day notice window period where employers and employees can submit new applications before the cut-off date, which is still to be announced,

This comes after the UIF made an agreement with Nedlac social partners claims to ensure that claims for April, May and June are settled and sorted out as it gears up to open the system for the new extended period of six weeks ending on 15 August.

In order to reduce the number of outstanding claims, the Fund is re-running updates on declarations on the system twice a week. Added to that, UIF makes payments every day, except on Sundays, in order to fast-track outstanding claims.

UIF Commissioner, Teboho Maruping, said: "The Fund is also working on a number of front-end adjustments to the system to enable applicants to fix some of the errors on their own which will greatly ease the load on our side and improve the flow".

The UIF is reliant on the banks to ensure bank details verification, said Maruping, and in instances where claims have failed bank verification, the Fund is appealing to employers to update the banking details on the system.

The process to be followed will be outlined in the FAQs that will soon be made available on the Department’s website and the TERS online system.

To date, the Fund has paid out R 37 billion for 693 561 applications, which has benefited 8.3 million workers.


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