File picture: Armand Hough/African News Agency(ANA).
File picture: Armand Hough/African News Agency(ANA).

Car crashes can now be reported online

By Kelly-Jane Turner Time of article published Jan 21, 2020

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CAPE TOWN - Drivers across the country are now able to report minor vehicle accidents online and get a case number without going to the nearest police station.

The National Traffic Information System website will automatically generate a Crash Report Number (CRN) for drivers who report the crash.

This method will save time for those involved in the minor accident as there would be no need to visit a police station and wait for a case number.

Plus it would speed up the process for logging an insurance claim.

Here are some Ts & Cs if you report a crash 

The system will only allow for the reporting of minor damage crashes.

All crashes must be reported within 24 hours or the next working day

The service cannot be used if one or more people are injured in the accident, if it involves a hit-and-run or if it involves five or more vehicles.

Major incidents must be reported to the police or traffic department and the crash reporting service cannot be used.

If anyone was injured in the accident, the accident involves a hit-and-run or if the incident involved five vehicles or more then the service cannot be used.

Crashes which include a person or persons being injured, killed or involved in a hit and run accident/crash must be reported immediately to the nearest Municipal/Metro Police, Traffic Department (MMT) office or South African Police Service (SAPS) station.

Video by Kelly-Jane Turner

The big benefit of the website is that you can now report minor accidents online without having to physically go to a police station for a case number.

The website will automatically generate a Crash Report Number (CRN) for insurance claims.

Car accidents are a common occurrence in South Africa and of the biggest issues is reporting them and receiving a case number by having to physically visit a police station, but this is now a thing of the past.

One of the main issues associated with registering accidents is getting a case number that can be used to claim back for insurance companies. Minor accidents can now be reported online via a legally binding system that will automatically generate a Crash Report Number that can be used for insurance claims.

This new service completely removes the need to visit a police station and cuts down the amount of time it takes to receive a case number.

This video is part of the SAPA+ campaign #Inform #Inspire #Empower

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