Detroit - As car companies continue to fix buggy touch-screen infotainment systems, a survey of new-vehicle buyers has found there's a different technology posing problems: driver assist systems such as automatic emergency braking.
The annual survey by JD Power found that as the electronic safety systems find their way into more mainstream models, buyers are reporting more issues in their first three months of ownership. The problems are more than just a pain for new-vehicle owners. They affect systems that are "critical for building consumer trust in future automated vehicles," said Dave Sargent, JD Power's vice president of global automotive.
Overall, the number of problems reported by owners held steady from last year at a record-low 93 per 100 vehicles. The survey also found that Korean brands Genesis, Kia and Hyundai claimed the top three spots for the second year in a row, and the gap between them and the rest of the field is growing.
Ford, Lincoln, Chevrolet, Nissan, Dodge, Lexus and Toyota rounded out the top 10. Jaguar had the most problems followed by Land Rover, Mitsubishi, Alfa Romeo, Volvo, Volkswagen, Subaru, Chrysler, Acura and Mini, the survey found.
US-based brands generally were close to or better than the industry average, while European brands performed below average due to problems with infotainment systems and other electronics.