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Not publishing matric results in media ’long overdue’: Childline

A file picture of matric getting their results from the newspaper. Picture Cindy Waxa.

A file picture of matric getting their results from the newspaper. Picture Cindy Waxa.

Published Jan 12, 2022


Durban: The decision by the Department of Education not to publish matric results in the media was long overdue.

Various Durban based psychologists and the KZN Parent Association have welcomed the decision.

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In a statement on Tuesday, the spokesperson for the Department of Basic Education, Elijah Mahlangu, said the usual practice of publishing the National Senior Certificate (NSC) results on public platforms (media platforms) would not occur for 2021.

Mhlanga said this was in line with the Protection of Personal Information Act, 2013 (Act No. 4 of 2013) (the POPIA) that came into effect on 1 July 2021.

Adeshini Naicker, Acting Director Childline KZN, said the practice was fundamentally an invasion of privacy and compromised the dignity of learners.

“In my opinion, it is long overdue. Children feared embarrassment as well as retribution when results were made public. There have been cases where children have either attempted or committed suicide due to their names not being published.

“One has to also consider that there is room for error in the publication. Another point is that when a learner receives the official result sheet first, in comparison to media publication, they are aware of their options.

“For example, they are told about a possible remark or supplementary exam as an option.”

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She concluded that any form of results are private and personal, and the decision to divulge these results should be left to the learner.

Vee Gani, the chairperson of the Parents Association of KZN, welcomed the decision, more so now that it was law.

“In the past, names of learners, even subjects were published. Times have changed. But there have been odd examples where a child’s name didn’t appear in the newspaper, and that child took it as they failed.

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“It was having a devastating effect on learners and created unnecessary stress and trauma even on parents.

“The third reason is that let’s not forget that we have been dealing with a pandemic for the past two years.

“And the education sector has really suffered and impacted across the board, not only on matrics.

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“Schools have closed, teachers and pupils tested positive for Covid-19, and there was pressure all around.

“The important thing to note is that pupils need to know that if they didn’t perform as well, there are alternatives.

“Parents also need to be more understanding of their kids. We don’t want children committing suicide.”

Rakhi Beekrum, a Durban based psychologist, motivational speaker and mental health advocate, said it was natural to feel anxiety about having results published publicly.

“Students who were already anxious would likely have had additional anxiety about others knowing their results, especially if they had not achieved the results they were hoping for.

“The move to publishing student numbers instead of names was a move in the right direction. It would have reduced the anxiety about the lack of confidentiality.

“Other than compliance with the POPI Act, the move away from publishing results is likely to take some pressure off. However, this is unlikely to prevent others (such as family) from enquiring about one’s results in any case.

“What’s important is that matriculants recognise that it’s only natural to feel disappointed if you didn’t achieve the results you’ve hoped for. However, you are not defined by your results. What matters more is the next step you take to improve your future.”

Durban clinical psychologist, Dr Sherona Rawat, agreed the move was a positive one.

“As it takes some pressure and a lot of embarrassment out of the equation. The fact that the public have access to the results and the calibre of such results are being discussed and compared, and that should ones name not appear indicate one having failed, makes it an extremely invasive thing.”

Rawat said a person’s matric results is a private matter and for ones mental health it is best it stay that way.

A parent who declined to be named said this was a long-standing tradition.

“It's nerve-racking but exciting at the same time. And I know there have been incidents of suicide and mistakes made with results, but they really could have come up with a better option.”