Picture: Steve Lawrence/African News Agency (ANA)

Johannesburg - Under pressure from hard-pressed consumers the City of Johannesburg on Tuesday announced that it was not going to implement fixed monthly surcharge of R200 for pre-paid residential and R402 for business pre-paid customers that was recently approved by the council as part of annual tariff increases.

In a statement issued by Member of the Mayoral Committee (MMC) for Finance, Councillor Funzela Ngobeni said: "The City of Johannesburg will not be implementing the fixed surcharge for pre-paid electricity as adopted by Council recently".

Ngobeni said the council had approved surcharge which it said was aimed to "better align" pre-paid tariffs to conventional tariffs and was due to be implemented on 1 July 2019. 

However, this has been suspended pending further engagement with all relevant stakeholders.

Ngobeni acknowledged that consumers were "already burdened by increasing interest rates, pressure on household disposable income and the sluggish economy".

The finance MMC added: “We heard the voices of the customers through submissions made during the public meetings. While we consider the tariffs to be cost-reflective, we cannot ignore the calls for relief by our residents.

"Following significant consultation, we have addressed the issues through increased internal efficiencies and passed this benefit onto our consumers.”  

Ngobeni said the city’s "overall adopted tariffs" demonstrate significant benefits for consumers, as the tariff increases are within the inflation target or below what Nersa, Eskom and Rand Water had proposed.

The approved tariff increases for the City of Johannesburg, which come into effect on 1 July 2019 include:

  • 5.5% for property rates;
  • 13.7% for electricity
  • 7%. for refuse removal
  • 9.9 % for water

Ngobeni said the city remains cognisant of the tough economic times and is fully aware that many residents have struggled to keep up with their municipal rates and services accounts.

"In an effort to provide relief to the most vulnerable of our residents the City offers a basket of rebates for rates and services under its Expanded Social Package programme," said the MMC.

"Over and above this, the City will be implementing debt rehabilitation programme. The broad concept of the programme hinges on an application process that will allow for strained household owners to apply for municipal debt rehabilitation."

Ngobeni said qualifying customers will receive immediate relief through a 50% off the debt write off. 

"If the customer complies with all the requirements of the programme, which includes keeping their current accounts up to date and allowing for regular inspection of metered services, then the remaining outstanding debt will be written off over a three-year period."

Next month the city will embark on citywide educational roadshow, said Ngobeni, adding that the debt rehabilitation application process was set to begin in September.

African News Agency/ANA