TOKYO – Fans will now be able to bring food into World Cup stadiums in Japan after the organizing committee admitted that the service at some venues was “not befitting” that of a showpiece event.
There were lengthy queues for both food and beverages at stadiums during the opening weekend with some vendors completely running out of some food options.
In an unusual move for a major sporting event, the organisers will now allow fans to bring in “a reasonable amount of food” into the stadiums, starting with Monday’s match between Wales and Georgia in Toyota City.
“The opening weekend has demonstrated that the level of service is not befitting that of a Rugby World Cup with some fans experiencing queuing delays and some vendors prematurely running out of some food options,” the organisers said in a statement.
“With fan experience a major priority, the organising committee, in consultation with World Rugby, has taken the decision to allow fans to bring a reasonable amount of food into the venue for personal consumption from today.”