The Gauteng Department of Education has retracted an SMS which urged parents who applied for admission online to present themselves at their head office in Johannesburg for home and work address verification.
The Department issued the message to a number of parents, asking them to present themselves at their head office in Marshalltown, Johannesburg.
Parents who received messages took to social media to express their complaints at the request because those who lived outside Johannesburg could not come to the city centre.
GDE spokesperson Steve Mabona told The Star that a subsequent message was sent on Wednesday morning to withdraw the initial SMS.
“The communication was not properly managed and as such this morning, 14 August 2019, subsequent SMSs were sent to withdraw the initial SMS accordingly,” said Mabona.
“Parents were advised to ignore the SMS and not present themselves any longer.”
Mabona added that the department was currently in the verification period of the application admissions process and that the intention of the messages were good.
“We didn’t want to disadvantage any parents, however we will retrieve all outstanding information from the schools,” said the spokesperson.
He said during the verification process, it was discovered that some information did not reflect on the system hence the initial message.
“We wish to reiterate our sincere apologies to all parents that were unconvinced by yesterday's SMS,” Mabona concluded.@Chulu_M