Emirates will be operating extra flights to Jeddah and Medina to help facilitate travel for pilgrims heading to and from the Kingdom of Saudi Arabia for Hajj.
Emirates will be operating 33 additional flights to Jeddah and Medina from August 6 to 31 to support the journey for pilgrims expected to travel to the Holy City of Mecca during Hajj this year. These services will run in parallel with Emirates’ regularly scheduled services to Jeddah and Medina. These additional flight services are available to travellers holding a valid Hajj visa. This year, top inbound destinations Emirates is expecting Hajj pilgrims to come from are Pakistan, Senegal, the United States, the UK, Australia, Indonesia, the Ivory Coast and Nigeria.
Adil Al Ghaith, Emirates’ Senior Vice President, Commercial Operations, Gulf, Middle East and Iran said Hajj travel has been an extraordinary journey for Muslims which leaves them with a lifetime of memorable experiences.
He said they expect over 25 000 pilgrims to travel with Emirates this year.
"With the significant demand for air travel during this period, Emirates is deploying extra flights to ensure more seamless connections for the scores of pilgrims making their way to the Holy City of Mecca. During their journey, we aim to provide our customers with the best experience that is aligned with the pillars of their faith, particularly during this significant period," said Ghaith.
On the ground in Dubai, Emirates has a dedicated airport team whose purpose is to seamlessly facilitate the passenger ground experience for Hajj. In addition, dedicated check-in and transfer counters will be set up for Hajj passengers transiting in Dubai.
Once in the air, the airline will make extra provisions to accommodate Hajj traveller needs. These include performing ablutions, advising passengers about Al Miqat and Ihram (the phase when pilgrims enter a state of sanctity) and other arrangements that will help ease their journey. Emirates’ ice system will also feature a special Hajj video that covers safety, Hajj formalities and information about performing the Hajj pilgrimage. Pilgrims will also be able to tune into the Holy Quran channel.
On flights from Jeddah, Hajj passengers can bring up to 5 litres of holy water (Zamzam) which will be placed in special areas in the cargo hold. As with all Emirates flights, Hajj passengers will enjoy extra generous Emirates baggage allowance of up to 35kg in Economy Class, 40kg in Business Class and 50kg in First Class.