DURBAN - Technology apps like Uber have improved safety by creating accountability and transparency where previously there was none.
However, when it is time to request a ride, there are times you’re unsure about what to do. Simply request a ride, wait inside and remember to tick off the following before you hop in the vehicle:
Verify your driver and vehicle before getting into the vehicle: The Uber app provides you with all the details of your driver and vehicle as soon as the driver accepts your request.
Be sure to:
1. Check that both the vehicle make and colour matches - an image of the vehicle colour and type is provided in app
2. Identify the vehicle registration plate and cross-check with the app
3. Ask for your driver’s name and check the in-app photo - you also have the ability to click into and enlarge the driver photo in app.