Durban - Acting South African Revenue Service commissioner Mark Kingon said being at the service of taxpayers is one of Sars objectives this tax season.
Sars launched its Service Charter - which outlines taxpayers’ rights and responsibilities as well as service standards they can expect from the agency - this month coinciding with the start of tax season 2018.
Kingon said the Service Charter followed a series of engagement with tax practitioner bodies as well as the Tax Ombud and other key stakeholders
"Our Service Charter outlines our service commitments and turn-around times, with regard to our engagement with the taxpayer, processes such as registration applications, returns and declarations, audits, refunds and payments, as well as dispute resolution processes. Besides the commitments that we make, it also sets out the taxpayer’s legislative rights and obligations,"he said.
Here are some of your rights and obligations: